Client Service Managers - Market Research twitter
Reference JHCSMMR
Location Oxford, England
Sector Marketing
Salary £25,000 - £60,000 per annum

Our Client is an Industry leading company within global marketing and media information, and this is a fantastic opportunity for an experienced market research professional to join their Client Services team.

Taking ownership for the development of client relationships, you`ll provide objective, consultative advice that will add value to client businesses and brands. Clients include virtually all the world`s leading FMCG manufacturers, and retailers of consumer packaged goods.

The Role is split between Head Office in Oxford and 2/3 days onsite with the client - mainly in and around London.


- On site servicing
- The building and maintaining of strong continuous relationships with key client contacts, identifying and addressing their needs.
- The handling of day-to-day queries from key client contacts.
- Create and implement Account Plans, in order to achieve sales revenue targets and hit client satisfaction scores.
- Add insights to client business, be involved in clients` key business issues and contribute to decision-making and deliver effective presentations.
- Successfully promote new products and services for further business development, achieving revenue targets.

To be successful in this role you must have:
- Excellent interpersonal and communication skills.
- Proven track record of building and maintaining client relationships.
- Excellent presentation skills
- Ability to provide consultative advice to support client commercial decisions.
- Excellent numerical and analytical skills.
- To be an enthusiastic team player, capable of working proactively
- To be results-oriented and able to work to tight deadlines.
- Competent negotiator with good influencing skills
- Knowledge of the FMCG industry.

Previous experience of working within market research, FMCG and presenting to clients is essential for this role.

Candidates must be eligible to work and reside in the UK.

Due to the high level of applications for this role if you have not received a response within 7 days you have not been successful on this occasion.

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