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Government Client Services & Housing Officers Needed!!! (BH-350466)

Liverpool, Australia
Call Centre & Customer Service
$27.55 to $29.00 per hour

We are currently recruiting Contact Centre & Customer Service candidates for contract based positions within the government in the Liverpool area!

If you are empathetic, enjoy working in a positive team environment, have strong written and verbal skills, are confident, then this could be the perfect opportunity for you!

Duties may include, but are not limited to:
  • Answering high volume inbound/outbound calls
  • Receiving and responding to emails
  • Maintaining a general enquiry inbox
  • Database management
  • Data entry
  • Completing Customer Surveys
  • Administration
  • High level customer service
  • Completing new client assessments
  • Quality checks
  • Ad hoc duties as required

Selection Criteria:
  • Previous corporate Administration, Contact Centre or Customer Service experience
  • Strong verbal and written communication skills
  • High attention to detail
  • Ability to multi-task and prioritise
  • Ability to work in a team environment
  • Intermediate Outlook, Word and Excel skills
  • Confident over the phone
  • Strong customer service skills
  • Highly motivated and driven
  • Ability to deal with sensitive, complex and confidential matters
  • Non restricted work rights
  • Mandatory police check once shortlisted

What's on Offer
  • $27.55 - $29.00 per hour + super
  • Working hours: 8am - 6pm
  • Contract based work (contract lengths vary based on position type)
  • Liverpool location
  • Government exposure
  • Full training provided

If it has always been your dream to secure a government based position then look no further and APPLY NOW. Let Ignite help find that perfect position for you.

Due to the nature of the current volume of application only candidates who match the specific criteria will be contacted