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Social and Emotional Wellbeing Worker (JOB-701586)


Location
Wellington, Australia
Sector
Medical & Nursing
Salary
Competitive

Who are we

Wellington Aboriginal Corporation Health Service (WACHS) is an Aboriginal community-controlled health organisation that aims to empower Aboriginal people to take control of their individual, family, and community health and wellbeing needs through our clinical and community programs.

 

Our main services are in Wellington and Dubbo, and we provide outreach services to other towns and communities through our regional programs.

 

About the role

The Social and Emotional Wellbeing (SEWB) Worker role assists to provide counselling and case management to clients 15 years and older who are assessed as vulnerable in terms of health, social and emotional well being, drug and alcohol misuse, offending, violence and victimization as well as forced removal and associated traumas.

 

Key Responsibilities

  • With direction from the Team Leader develop protocols that are age, gender and culturally sensitive with respect to intake, ongoing client intervention, referral, case management and exit planning.
  • Conduct assessments of clients referred to the service that demonstrate consistency and transparency.
  • Ensure that all client interaction and intervention is documented and records reflect all aspects of client and community contact.
  • Participate in ongoing education and training as directed by the Team Leader
  • Engage in formal supervision with the Team Leader and external supervision with a nominated provider.
  • Promote the service and access to the service within the local Aboriginal community
  • Facilitation of prompt provision of advice and support to primary health care providers in order to prevent or manage a crisis situation
  • Develop clear referral pathways and protocols into primary health and other appropriate settings for young people who access the service
  • To model and participate in WACHS’s commitment to consumers and carers as partners in care.
  • To collect client outcome measures and consumer satisfaction surveys
  • Demonstrate knowledge and understanding of respect for and compliance with culturally appropriate ways of working with Aboriginal individuals, families and communities
  • Perform other duties as required by the Team Leader or Executive Manager

 

Selection Criteria

  • Aboriginality
  • Hold Diploma of Counselling or Diploma of Mental Health OR willingness to obtain
  • Demonstrated experience in individual and group counselling, specifically related to the social and emotional wellbeing of Aboriginal clients.
  • Understanding of and ability to provide interventions that address violence and offending behaviors
  • Detailed understanding of the complexities of vulnerabilities experienced by clients who have been removed from their families either directly or subsequently
  • Experience working independently of as well as working collaboratively within a multidisciplinary team
  • Able to demonstrate an understanding of and willingness to participate in case management including case conferences, referrals and reviews
  • Excellent communication, time management and organizational skills
  • Demonstrated knowledge of primary health care in rural areas
  • Demonstrated awareness of and sensitivity to Aboriginal culture and history, and current issues affecting the lives of Aboriginal people
  • Willingness to undertake required professional development
  • Respect for individual rights and self-determination
  • Upholding ethical standards, respecting colleagues and clients, maintaining confidentiality, and ensuring a safe and fair work environment.

 

Other Requirements

The role and responsibilities are to be carried out in a manner consistent with delegations, policies, procedures, and in line with WACHS Code of Conduct.

 

Workplace Culture

At WACHS, we foster a workplace culture built on respect, inclusion, and collaboration. We value diversity, support professional growth, and strive to create a positive, team-focused environment where every voice is heard and valued.