- Location
- Randwick, Australia
- Sector
- Science & Research
- Salary
- Competitive
Help Turn Support into Impact
Neuroscience Research Australia (NeuRA) is a leading independent medical research institute whose vision is to improve the health and lives of those living with brain and nervous system disorders. NeuRA’s mission is to discover solutions for neurodegeneration, mental health and healthy ageing through world-class medical research. NeuRA has world-class research facilities and is based at Randwick in Sydney.
Our values are the essence of our organisation. They are the principles that we live by and are at the core of everything we do. NeuRA’s values are:
Excellence. Integrity. Inclusion. Openness. Impact.
We are seeking an enthusiastic and organised Individual Giving Coordinator to join NeuRA’s Fundraising team and help deliver an ambitious program of individual giving activity supporting neuroscience and brain health research.
This is an exciting opportunity for a hands-on fundraiser who enjoys bringing campaigns to life, developing compelling supporter communications and using data and insights to improve fundraising outcomes.
About the Role
Working closely with the Individual Giving Manager, you will coordinate a diverse range of fundraising activity across appeals, regular giving, community fundraising and digital fundraising, helping to maximise fundraising revenue and strengthen supporter engagement.
You’ll manage campaigns and projects from planning through to delivery and evaluation, coordinating timelines, creative and data briefs, suppliers, production and approvals to ensure activity is delivered on time, within budget and to a high standard.
You’ll also work with specialist fundraising and creative agencies, support digital campaign delivery, analyse campaign performance and identify opportunities to continuously improve fundraising activity and supporter experience.
If you enjoy variety and getting involved across the full campaign lifecycle, this is an opportunity to apply a broad range of fundraising skills within a collaborative Individual Giving team, while helping generate vital support for world-class medical research.
Salary: $100,000.00 per annum + 12% superannuation ($112,000.00 total package), plus access to salary packaging benefits and other employee benefits.
Key Responsibilities
Individual Giving & Project Coordination
- Coordinate the end-to-end delivery of individual giving appeals, regular giving and community fundraising activities.
- Develop and maintain project plans, timelines, processes, scripts, creative briefs and data briefs.
- Coordinate external suppliers including telemarketing and fundraising agencies, digital agencies, designers, copywriters and data analysts.
- Coordinate campaign approvals and ensure appropriate approvals are obtained throughout the process.
- Monitor project timelines and approved budgets to support the successful delivery of fundraising activities.
- Review and edit fundraising copy and scripts and prepare copy as required.
Digital Fundraising
- Set up, test and send fundraising emails, SMS communications and supporter journeys.
- Update web pages through NeuRA’s content management system as required.
- Set up campaigns within online donation platforms.
- Test donation forms and other elements of the supporter experience to ensure they are functioning effectively.
Reporting & Continuous Improvement
- Support campaign reporting and analysis using CRM data, internal data and information provided by external analysts and suppliers.
- Monitor fundraising activity and help identify opportunities to improve campaign performance and supporter experience.
- Contribute to the continuous improvement of individual giving processes and activities.
Community Fundraising
- Manage enquiries from individuals and groups interested in fundraising for NeuRA.
- Support the Individual Giving Manager in developing and delivering community fundraising campaigns and initiatives.
About You
You are a highly organised and proactive coordinator who enjoys bringing together people, timelines, systems and creative activity to deliver great outcomes.
You’ll be comfortable managing several priorities at once, have strong attention to detail and enjoy working collaboratively with both internal stakeholders and external agencies and suppliers.
To succeed in this role, you will bring:
- A relevant tertiary qualification in fundraising, marketing, communications or a related discipline, or equivalent relevant experience.
- Demonstrated experience in fundraising, direct marketing or campaign coordination, ideally within the not-for-profit sector.
- Experience coordinating multi-channel fundraising or marketing campaigns across channels such as direct mail, digital, email, SMS and/or telemarketing.
- Experience managing fundraising projects or regular giving activity.
- Strong organisational and project coordination skills, with the ability to manage multiple priorities and deadlines.
- Excellent written, verbal and interpersonal communication skills.
- Strong stakeholder management skills and the ability to work effectively with internal stakeholders, external suppliers and agencies.
- Experience using fundraising databases or CRM systems, with experience using Raiser’s Edge 7 and NXT highly desirable.
- Experience using content management systems and email and/or SMS marketing platforms.
- Experience preparing creative and data briefs.
- Strong copy editing and writing skills.
- Data analysis and reporting skills within a fundraising or marketing context.
- An understanding of individual giving principles, including donor acquisition, retention and stewardship.
You will also bring a high level of initiative, strong attention to detail and a proactive, solutions-focused approach. You’re collaborative, adaptable and comfortable responding to changing priorities while keeping projects moving.
Why Join NeuRA?
At NeuRA, you’ll be part of an organisation driven by a shared purpose: improving the health and lives of people living with neurological and mental health conditions.
In this role, your work will help connect our supporters with that purpose, contributing to fundraising activity that enables NeuRA’s researchers to continue pursuing discoveries that can make a real difference.
Beyond the opportunity to support world-class research, you’ll join a team that is collaborative, approachable and genuinely enjoyable to work with. We value open communication, sharing ideas and helping each other succeed. While we’re passionate about our work, we also enjoy having a laugh, celebrating successes and bringing a sense of humour to the day-to-day.
Benefits and Perks:
- Up to 18 weeks of paid parental leave after 12 months of continuous service
- Additional paid “NeuRA Days” during the Christmas shutdown period
- Salary packaging options to help maximise your take-home pay
- Novated leasing opportunities
- Fitness Passport membership program
- Professional development opportunities to support your career growth
- Modern Randwick location close to public transport and local amenities
- Exclusive staff discounts at restaurants and retailers within Newmarket Randwick
Diversity & Inclusion
NeuRA is an Equal Employment Opportunity Employer committed to promoting equality of opportunity and eliminating discrimination in all employment practices. We acknowledge the Traditional Custodians of the lands on which we work and pay our respects to Elders past and present.
EEO and Right to Work Statement
You must have the right to live and work in Australia for the duration of your appointment at NeuRA.
Neuroscience Research Australia (NeuRA) is an Equal Employment Opportunity Employer. We are committed to promoting equality of opportunity and eliminating discrimination in all our employment policies and practices.
Acknowledgement of Country
NeuRA acknowledges the Traditional Custodians of the lands on which we work and extends respect to all Elders past, present and emerging.