- Location
- Alice Springs, Australia
- Sector
- Admin & Secretarial
- Salary
- $80,008.50 to $85,800.00 per annum
Full Time – Permanent Position
Alice Springs, NT
SCHADS Level 3 – dependent on skills and experience
About the role
Relationships Australia NT is looking for an experienced and organised Regional Office Coordinator to support the day-to-day coordination of our Alice Springs office and Client Service operations.
This is a varied role that combines client service, administrative functions and regional operations. You will be a key connection between our Alice Springs and Darwin office, helping to ensure services run smoothly and clients receive a professional, welcoming and client-focused experience. If you're an administration or client services professional who enjoys supporting people, coordinating a regional office and finding practical solutions to make things work better, we'd love to hear from you.
What you will be doing:
Working closely with the Manager Client Services and other program and corporate teams, you will:
- Provide day-to-day oversight and support to the Client Services team.
- Be a welcoming and professional first point of contact for clients, including people who may be experiencing distress or crisis.
- Coordinate client appointments, enquiries and service information.
- Support EAP coordination and relationships with Central Australian organisations.
- Coordinate regional meetings, staff movements, onboarding and remote travel.
- Support the smooth operation of the Alice Springs office, including facilities, fleet, WHS and ICT requirements.
- Provide administrative support to practitioners and managers.
- Maintain accurate records, data and reporting.
- Support financial administration processes including banking, petty cash and debtor management.
- Contribute to regional engagement, internal communications and continuous improvement initiatives.
To obtain a full position description visit us at www.nt.relationships.org.au/careers.
To be successful:
You will be an organised and capable professional who can confidently manage competing priorities while supporting a small team in a busy social services environment.
We're looking for someone with:
- Experience in administration, client services or office coordination.
- Experience providing team oversight, coordination or informal leadership.
- Strong organisational and time management skills.
- Excellent communication and interpersonal skills.
- The ability to build positive relationships with clients, staff and external stakeholders.
- Strong Microsoft Office and client management system skills.
- Experience maintaining accurate records, data and reporting.
- Initiative and a practical approach to improving processes.
- Sound judgement and the ability to respond sensitively to people experiencing distress.
- An understanding of confidentiality, privacy and risk requirements.
Experience in a not-for-profit or social services organisation will be highly regarded, as will relevant qualifications in business administration.
Why Join us?
We offer a supportive and community-focused workplace with a range of benefits designed to make your move and career rewarding:
- Generous leave entitlements – 5 weeks annual leave plus 17.5% leave loading, and additional paid Christmas closure days.
- Professional development – Up to $3,000 (clinical roles) or $2,000 (corporate roles) annually, with dedicated PD leave.
- Wellbeing support – Access to an Employee Assistance Program (for staff and family), one paid Wellness Day each year, and cultural celebration events.
- Attractive salary packaging – Up to $15,899 tax-free per year plus $2,650 for meal and entertainment benefits.
- Relocation assistance – Up to $4,000 for eligible interstate candidates.
- Community impact – Work in a diverse and purpose-driven organisation making a tangible difference across Northern Australia.
Relationships Australia NT is accredited as a Safeguarding Children organisation with the Australian Childhood Foundation. Therefore, all staff working at RA-NT are required to complete training regarding Safeguarding Children and mandatory reporting upon induction at RA-NT. Staff need to commit to the RA-NT Code of Conduct and all Safeguarding Children related policies.
Applications will be processed as received and only successful candidates will be contacted. To discuss this position further please contact the HR team on 0407 710 209.
Relationships Australia NT encourages applications from people of all ages, nationalities, abilities and cultures – including Aboriginal & Torres Strait Islander peoples, CALD, the LGBTQI+ community and people living with disability. We are happy to adjust our recruitment process to support your accessibility needs.