- Location
- Marrickville, Australia
- Sector
- Charity & Voluntary
- Salary
- Competitive
Are you an experienced leader looking to manage a team of passionate advocates working to stop companies ripping people off, selling shonky and unsafe products and giving consumers the run-around? We are looking for a Head of Campaigns & Deputy Director (Advocacy) to steer CHOICE’s advocacy and win real change for Australian consumers.
About you
You know what it takes to win, setting a bold campaign strategy to making the strategic calls that turn people power into new consumer protections. You see the big picture across multiple campaigns, spot where the next opportunity lies and back your team to deliver work that gets consumers, media and decision makers paying attention.
You’re a leader who builds trust, delegates well and creates a supportive, high-performing culture. You’re politically astute, and are comfortable in front of politicians, regulators and the media. When the agenda shifts, you adapt quickly, reprioritise and keep your team focused on impact.
We are looking for someone who has:
- Strong experience in advocacy campaigning and engaging the public in co-creating change
- Experience setting and delivering strategies, with the ability to plan for long-term impact and pivot quickly when new opportunities or issues emerge
- Experience managing staff with different skill sets and multiple goals, and a commitment to coaching and developing a team
- Excellent persuasive written and verbal communication skills, with the ability to present and translate information into a clear, logical case
- Proven ability to build effective, collaborative and influential relationships with internal and external stakeholders, including political engagement
- Experience developing policy positions, ideally in a not-for-profit environment or related to consumer law, and the ability to quickly get across new issues and policy areas
- Sharp analytical skills, with the ability to draw together information from many sources, spot patterns and inconsistencies, and get to the root of a problem
- Great organisational skills, including delivering to multiple deadlines
About the role
$120,000 + superannuation + leave loading + benefits | Full time, Permanent | Hybrid working arrangement
Reporting to the Director, Consumer Impact, you will lead the Campaigns team and oversee campaign strategy, campaign and policy outputs, and mobilisation efforts and you will also act as the nominated deputy to the Director, holding delegated authority across the campaigns, policy, media and advocacy portfolio during planned leave or as needed.
You will also:
- Develop and deliver CHOICE’s overarching campaign strategy and oversee specific campaign plans, making strategic decisions to strengthen existing and win new consumer protections
- Manage CHOICE’s supporter engagement strategy to grow our people power, including overseeing our supporter CRM and CMS
- Oversee the campaigns output schedule and negotiate timing with stakeholders
- Support your team with policy analysis and writing to deliver high-quality campaign outputs that appeal to decision makers and consumers
- Monitor media, legislative and regulatory developments to identify advocacy opportunities, sprint campaigns and emerging consumer issues
- Provide and support reporting on campaign activities to the Board, executive and external partners
- Act as a spokesperson in the media, and represent CHOICE with politicians, regulators, businesses and consumer sector allies
- When acting as Deputy Director, provide direction to the team, make time-critical decisions, and represent the division at Executive meetings
- Advise the Director on priorities, opportunities, team performance and resource allocation across the portfolio
- Partner with internal teams to bring member and consumer insights into campaign design
- Lead, recruit, coach and develop a cohesive, high-performing team in a collaborative and inclusive environment
About CHOICE
CHOICE is the leading consumer advocacy group in Australia, providing information and advice free from commercial bias. Founded in 1959, CHOICE continues to fight for consumers and uncover the truth. Our purpose is to work for fair, just and safe markets that meet the needs of Australian consumers, and we’re a not-for-profit, ethical workplace that lives its values of Truth, Help and Impact. We believe a diverse and inclusive workplace creates a positive working environment for all employees that helps us better represent Australian consumers. We’re committed to accessibility and flexibility in the workplace and encourage applications from a diverse range of people.
CHOICE Benefits
CHOICE offers a comprehensive suite of benefits to support wellbeing, growth and work-life balance, including flexible working arrangements, additional leave and generous parental leave entitlements, free and confidential Employee Assistance Program (EAP), in-house wellbeing initiatives, pre-tax super contributions and novated leasing, discounts on membership and CHOICE tested products and much more!
CHOICE’s commitment to Diversity, Equity & Inclusion
CHOICE is committed to creating a fair and inclusive hiring environment, welcoming people with diverse backgrounds, and promoting a culture where individuals are valued and respected.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.
We are also committed to providing reasonable accommodations throughout the recruitment process. If you have any specific needs, please let us know and we will do our best to accommodate them.
Apply Now:
To apply, follow the prompts to submit your cover letter and resume (or combine them into one document if needed) by Sunday, 1 November 2026.
For more information on upcoming role opportunities, see our CHOICE Careers page on our CHOICE Website.