We are recruiting a Service Advisor on behalf of a reputable automotive dealership in Carlisle. The Service Advisor will play a crucial role in delivering exceptional customer service, ensuring customer satisfaction, and maintaining efficient workshop operations. This opportunity offers a competitive salary, achievable incentives, and career development prospects within a supportive team environment.
Benefits:- Competitive basic salary up to £28,125, with a likely OTE of £33,000 through performance-based bonuses
- Salary based on a 40-hour week with flexible working hours potential
- Generous holiday allowance exceeding industry standards
- Pension scheme with employer contributions
- Access to industry-leading customer service and workshop process training
- Opportunities for professional growth and promotion within the company
- Employee discounts on various products and services
Duties:- Greeting customers and booking service appointments efficiently
- Interpreting customer concerns accurately and liaising with workshop technicians
- Estimating repair times and costs with precision as the Service Advisor
- Handling customer inquiries and complaints professionally
- Tracking vehicle progress through the workshop and providing updates to customers
- Ensuring excellent customer service throughout every interaction
- Communicating effectively with both customers and the workshop team to uphold service standards
Requirements:- Previous experience as a Service Advisor within a main dealership environment
- Strong communication and organisational skills
- Ability to work effectively under pressure and meet deadlines
- Good understanding of automotive systems and workshop processes
- Professional attitude with a customer-focused approach
- Willingness to contribute to team success and business growth
If you are an ambitious Service Advisor looking to join a forward-thinking dealership committed to recognising and rewarding talent, we want to hear from you.
Contact Liam Probert, Automotive Recruitment Specialist at Perfect Placement covering Carlisle and Cumbria, today to discover more about this fantastic Service Advisor opportunity.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.