Service Advisor – Epsom
We are recruiting for an experienced Service Advisor, Aftersales Advisor, Service Receptionist or Service Team Advisor to join a busy dealership in Epsom. Applicants must have previous automotive Service Advisor or aftersales experience, Kerridge DMS knowledge, a Full UK Driving Licence and the right to work in the UK.
Job Details:
Location: Epsom
Salary: £32,028.84 basic + bonus
OTE: £38,028.84
Hours: 45.5 hours per week – Monday to Friday 8:00am–6:00pm with a 1-hour unpaid lunch. One 6:30pm finish per week with an early finish in return
Saturdays: 8:00am–1:00pm on a rota, paid as overtime
Reference: 31616
Service Advisor Company Benefits- Saturday rota paid as overtime
- Early finish in return for the weekly late finish
- Varied role covering customers, workshop coordination, estimates and invoicing
- Opportunity to work within a premium automotive aftersales environment
Service Advisor Role- Welcome customers and confirm their vehicle servicing and repair requirements
- Keep customers updated throughout the repair process
- Provide repair estimates and relevant technical and commercial information
- Liaise with the workshop to maintain workflow, profitability and customer satisfaction
- Raise repair orders and ensure work is completed to schedule
- Produce accurate invoices and coordinate subcontracted repairs
- Maintain accurate customer and vehicle records using Kerridge DMS
- Support warranty administration and retain relevant documentation when required
Service Advisor Requirements- Previous automotive Service Advisor, Aftersales Advisor or similar experience – essential
- Previous experience using Kerridge DMS – essential
- Strong customer service and communication skills
- Excellent organisation and attention to detail
- Confident handling estimates, repair orders and invoicing
- Maths GCSE grade 5 (C) or above
- Professional presentation and approach
- Full UK Driving Licence – essential
- Right to work in the UK
How to ApplyIf you're interested in this Service Advisor vacancy in Epsom, please apply with your CV and one of our consultants will contact you upon receipt.
This role would suit an experienced Automotive Service Advisor looking for a varied position combining customer service, workshop coordination, invoicing, warranty administration and aftersales support.
All applications will be treated in the strictest confidence.
Consultant: Robert Samuels
Octane Recruitment
RSOJOctane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Service Advisor role isn't quite right, we also recruit for similar positions including Service Advisor, Senior Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Advisor, Workshop Controller and Aftersales Executive roles across the UK.