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Staffing Coordinator Middle East (ZCSTAFFINGME)

Dubai, United Arab Emirates
16,500.00 AED to 18,000.00 AED per month

Primary functions and responsibilities:
Lead and manage the full consulting staffing cycle for the BAs, SBAs, Associates and Managers from lead and proposals stage to sold and running projects, ensuring the development of consultants according to the career track, while fulfilling the various business needs

Resource allocation:
• Identify and assign appropriate consultants to support all billable work within the unit
o When assigning consultant to projects, consider the following criteria: availability, project type, scope and requirements, consultant skills, experience, capabilities, development needs and preferences, project officer / manager requests, preferences and any other restrictions using the tools available
o Proactively reach out to other regions to import or export specific skills, based on global requests
o Liaise with the HR team to align local resources with external contractors needs

Capacity management:
• Liaise with HR and recruitment
o Communicate to the recruiting what skills, capabilities, expertise are in demand within the unit
o Understand who is leaving / joining and when, what is their skill set to better manage the pipeline and integrate new joiners into the project flow

Realization management:
• Work towards achieving and maintaining target capacity utilization for the unit (through imports and exports depending on the period)
• Manage staffing information
o Update all staffing and availability information in the SAP MRS System daily
o Encourage and enforce up-to-date CVs and other information (e.g. Areas of expertise) in the expert tracker tool
o Prepare and “publish” general weekly staffing reports
o Provide relevant staffing information to HR to minimize vacation balances and drive utilization for non-utilized resources
o Track and analyse timesheet compliance
• Actively engage with Global staffing team
o Participate in conference calls / meetings
o Support staffing requests (identify resources for projects and assist with identifying projects for available resources)
o Ensure implementation of Global staffing guidelines/rules within the unit

Management of unbillable resources:
• Identify and assign appropriate consultants to support all non-billable work within the unit
o Proactively support pipeline development – put forward consultants to work on proposals, attend leads and proposals
o Manage proposal resourcing – understand the nature of the project and suggest appropriate consultants and qualify what proposals are more likely to be converted into projects (e.g. non-competitive proposal, project extension, etc.), what are the timeline and resourcing requirements

Talent development:
• Work with HR to ensure the development of consultants
o Check that consultants do their mandatory trainings / follow regularly training (in
coordination with MEA training team)
o Understand the quality and level of performance of consultants on projects
o Prepare the talent reviews twice a year
o Inform HR in case of performance difficulties

Talent retention:
• Build and maintain credibility and relationships with consultants, principals and partners to
provide “better fit for the job”
o Work with consultants to understand their expectations and development needs,
identify projects opportunities to allow them to progress in their careers
o Seek regular updates on expectations / performance / development needs with
mentors and partners

Organizational Environment:
• Reports to Staffing Supervisor ME
• Located in the KSA (Riyadh) or Dubai (UAE)

Knowledge and skills requirements:
• Undergraduate degree or MBA
• Must have an analytical background and be able to accurately forecast staffing
requirements as well as link the right person for the right project based on correlating the
needs of the project and the skills and experience of the consultant
• A mix of business sense, HR and Finance understanding
• Proficiency in scheduling methods and procedures related to project work
• Proficiency in MS Office package; Excel is a must
• Fluent in English

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