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Service Technician (BH-8702)

Auckland, New Zealand
Competitive salary, daytime work hours

  • High quality equipment with excellent customer reputation
  • Autonomous role
  • Supportive family business
  • Competitive salary, daytime work hours
Job description
Just look at the google reviews and you’ll quickly understand why this supplier/service agent of commercial and industrial cleaning equipment is “scrubbing the floor” with the competition. CUSTOMER SERVICE! Their impressive range of vacuums, scrubbers, polishers and sweepers all come with unrivalled post-sales support. This nationally operating business is run by a small but passionate and knowledgeable team.
On a typical day
This is primarily a hands-on role but with a large focus on customer service. Working out of the Petone Workshop you will manage a steady flow of routine service requests, urgent repairs and post-sale customer enquiries. You will need a systematic approach to identifying electrical & mechanical faults and coming up with a practical solution to get your clients back up and running. You will also have the opportunity to get out in the field and meet clients & co-workers around NZ but without the extensive travel and odd hours that often come with Technician roles.
Beyond the daily practical tasks, this role has the added focus on the bigger picture. You will manage/plan your workload, develop & refine processes and procedures as well as make sure that your workspace is kept tidy & organised.
Does this sound like you?
We're looking for a proven Technician with a history of servicing/repairing commercial/industrial machinery and appliances in customer-facing roles.
  • Mechanical & Electrical aptitude
  • Experience with industrial/commercial cleaning equipment is preferred
  • Diagnosing/fault-finding skills and good all-round hands-on skills
  • Tidy work habits / houseproud
  • Electrical Appliance Serviceperson (EAS) or EST
  • NZ driver’s licence
  • Self-starter – able to work autonomously
  • PC literate and comfortable using software systems

What makes this an excellent opportunity?
You will be starting on the front foot by joining a supportive and friendly team with a reputation for looking after their employees. On offer is a sharp salary plus the use of a company vehicle. Unlike other service roles, you won’t be callout on weekends and evenings so this is an ideal role for someone who is looking for a work/life balance.
To apply for this position please click on the relevant button below, alternatively for a confidential and discreet enquiry contact Tony on 04 916 0541 or email tony@trs.co.nz
Note: If this vacancy is not exactly what you are seeking, then please contact me in confidence to discuss your individual requirements.